JUKI Group Management Philosophy

(Why) Our evolving starting point and what we mean by “our reason for being”

Food, clothing, and shelter are essential elements of people's lives. The JUKI Group has been providing outstanding products, services and solutions that enable a stable supply of quality-sewn clothing for more than 85 years. The world today faces pressing social issues of all kinds. As a manufacture and value-creator, the JUKI Group will continue to address these issues one by one and support the “clothing-conscious society” of tomorrow with its technological innovation and comprehensive strengths.

(What) Corporate vision

One goal of our new Medium-term Management Plan is to continue working with customers to “create a sustainable future with smart factory and automation technologies” at their production sites.

(Who) The character of each employee

• Our products and services embody the outstanding quality we have garnered jointly with our customers. We will continue to provide JUKI customers with unwavering safety and security by assuring peerless technical quality and high responsiveness to their needs.
• Our values are based on deep connections with our customers, partners, employees, and society. We will create the future together by prizing these connections and building relationships of trust.
• A company’s management shoulders many social responsibilities. To fulfill JUKI’s commitments to its many stakeholders, we must be a strong company with a business structure and brand that are second to none in the world.
• We have the strength to withstand any difficulty or challenge. Even in the midst of severe market shifts and competition, JUKI values its global network and the strengths that move it steadily forward.
• We go beyond surface-level innovation by grounding ourselves in past experience and deep insight. As JUKI's innovations grow in value over time, they become the foundation for its customers' future.
• We are proud of the robust production base we have evolved through years of manufacturing and development. Our production base is the foundation of JUKI innovation and a key support for future industry and society.
• We will respect the global environment and work towards a sustainable society as a manufacturer by pursuing products and services that minimize environmental impact.
• JUKI moves and inspires customers with the products and services it provides. We make sure that our activities resonate deeply with stakeholders by bringing them satisfaction and connecting with them at an emotional level.

(How)

Along its journey to becoming a 100-year company, JUKI has formulated and launched a new five-year Medium-term Management Plan: “Building a Sustainable JUKI.”
In the first three years of this Medium-term Management Plan, JUKI will develop a new business model shifted to growth fields and become a strategic partner with a powerful presence undergirded by JUKI's distinctive qualities.
In the final two years of the plan, JUKI will become a “one and only solution partner that supports the clothing-conscious society of the future” in order to promote sustainable growth by reinforcing the business model developed over the first three years.

With the ending of the war in 1945, JUKI lost its core business and laid off all of its employees. Tasked with the new mission of contributing to peace, the company regrouped its employees and started rebuilding. The spirit of JUKI’s founding embodied the company’s attitude at that time.

In the 185 countries it now works with, with their diverse histories and cultures, JUKI continues to expand the possibilities of manufacturing and enrich and support people both economically and mentally.

“Mind & Technology” are the words of Kenichi Yamaoka, JUKI’s third president, a man who helped JUKI survive by building the foundations of the company’s sewing machine manufacturing business. JUKI’s strength lies in its ability to provide “technology from the heart,” as reflected in its corporate slogan.

“Mind” in Japanese means not just intelligence, but a consciousness that thinks and acts from the customer's point of view. “Mind” has been integral to JUKI since its founding.

JUKI has worked hand in hand with customers to create world-class JUKI Quality since its founding. Never a one-way communicator, JUKI innovates and plans out the best path forward together with its customers.
This "co-creation” approach to quality building will always be core to the JUKI way.