FAQ

FAQ

This page provides frequently asked questions and their answers about the industrial sewing machines.
Please feel free to contact us for your inquiry by the inquiry form.

Thank you very much. Please contact us through the inquiry form.

Thank you very much. Please contact us through the inquiry form.

Yes, our showroom at JUKI headquarters is open for product tours and trial sewing. Please make your reservation through the inquiry form.

Options, consumables and gauge parts of JUKI sewing machines are listed in Model List page. For detailed information, please refer to "JUKI WebPartsList". This list enables you to search part numbers you are looking for by model name and part name.

Yes. We offer "Sewing machine technical training seminar" and "Basics of sewing machines and stitching: Maintenance and inspection" courses. Beginners can learn from the basics. In addition, please make the best use of the app "JUKI-ShuHaRi" to support daily maintenance of your sewing machines!

Yes. We have "Attachment seminar" where you can learn everything about attachment, from its basic knowledge to manufacturing.

Yes. We recommend "JUKI e-learning" which you can learn online easily. JUKI's know-hows are provided with the video materials contain voice narration.
"Basics of sewing machines and stitching seminar: Stitching basic course workshop" where new operators can experience sewing machine operation and new employee training textbooks are also available for purchase.

JUKI does not have any sewing machine rent service.

JUKI does not offer used sewing machines or parts.

"Please contact the distributor you purchased your sewing machine from. If you are not sure about your distributor, please refer to the nearest JUKI sales companies or the inquiry form."

JUKI does not have any trade-in or purchase program for used sewing machines.

Please register from Membership registration page. Please contact us through the inquiry form for any questions.

Your user ID is your e-mail address. If you forgot your password, please click here and provide your registered e-mail address. Follow the instruction on the screen to reset your password.

They are available from Catalog download page and Operation manual download page, respectively.

JUKI has a wide variety of books helpful for stitching, mechanism, and adjustment when using your sewing machines.

JUKI members can have access to JUKI online part list, "JUKI WebPartsList". Membership registration is free. JUKI membership service will be expanded gradually in the future.