Customer Support network
JUKI AUTOMATION SYSTEMS CORPORATION is carrying out field support activities to maintain customers’ productivity, ranging from installing and relocating machines and equipment in the customer’s factory to providing telephone support and on-location repairs in response to equipment problems. In addition, ＪＵＫＩ AUTOMATION SYSTEMS CORPORATION provides machine maintenance to enable even longer use of machines that have already been in service for many years. After the service personnel have determined the condition of the machine and discussed this with the customer, they implement maintenance using the most appropriate methods, and offer advise such as how to improve and maintain placement accuracy. Further, a system is maintained for responding to customer requirements for training or production support in a timely manner.