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Top Customer Satisfaction activity
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Concept
JUKI AUTOMATION SYSTEMS CORPORATION promotes Customer Satisfaction (CS) activity based on the basic concept, "How can JUKI AUTOMATION SYSTEMS CORPORATION provide our customers with the best products and services over a long period of time".
Basic concepts
CS Activities
Based on feedback from our customers, JUKI AUTOMATION SYSTEMS CORPORATION is pressing forward with activities to further improve customer satisfaction regarding product features, product quality, sales activities, after-sales service, deadline response, training and information provision.
Basic concepts
"Understand customers' voices, take prompt actions."
・We provide products in a timely manner.
・We develop products which satisfy customer requirements.
・We respond to customers' requests in a proper and prompt way.
・We provide services which customers are satisfied with.
・We provide customers with useful information and recommendations.
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