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| JUKI Electronic Assembly Systems Business Unit promotes Customer Satisfaction (CS) activity based on the basic concept, "How can JUKI provide our customers with the best products and services over a long period of time". |
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| Based on feedback from our customers, ＪＵＫＩ is pressing forward with activities to further improve customer satisfaction regarding product features, product quality, sales activities, after-sales service, deadline response, training and information provision. |
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"Understand customers' voices, take prompt actions."
・We provide products in a timely manner.
・We develop products which satisfy customer requirements.
・We respond to customers' requests in a proper and prompt way.
・We provide services which customers are satisfied with.
・We provide customers with useful information and recommendations. |
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